MTS Email to Customer

Name: MTS Email to Customer
Brand: Mien Trung Soft
SKU: MOD-020
Price: 212 USD
Availability: InStock

✓ By Mien Trung Soft · Official MTS plugin

MOD-020 · SuiteCRM 7 & SuiteCRM 8

Unlimited Users

Standard License

Save 15%

$212 one-time

Store list: ~~$249~~

✓ 15% Direct Discount applied automatically

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Overview

Features

Documentation

Changelog

FAQ

Automated Inbound Email-to-Lead Parser & CRM Record Creator

Automatically capture leads, contacts, and custom records from incoming email inquiries with intelligent field extraction.

Why Choose MTS Email to Customer?

Stop manually copying and pasting contact details from web inquiry emails.
Instantly captures sender name, email, phone, and message body into new Leads.
Prevents duplicate records by matching existing email addresses before creating.
Supports custom person modules and custom Studio fields.

Key Capabilities & Features

Intelligent Field Mapping: Extract values from email subject, body, or headers and map them to CRM fields.
Duplicate Prevention Engine: Checks existing Contacts/Leads by email and updates existing records instead of duplicating.
Auto-Assignment Rules: Assign captured records to specific users or round-robin sales queues.
Auto-Response Confirmation: Send automatic branded email confirmations back to the prospect.

Popular Business Use Cases

Capturing inquiries from website contact forms, landing pages, and marketplace listings.
Parsing structured RFP emails directly into Opportunities with mapped values.
Auto-generating Support Cases from client email support addresses.

Enterprise Grade & Upgrade-Safe: Built strictly following SuiteCRM architecture standards. All modifications are stored safely in upgrade-resistant directories, ensuring smooth transitions across CRM version updates.

📸 Visual Walkthrough & Interface Preview

Take a visual tour of MTS Email to Customer features, intuitive layouts, and configuration options inside SuiteCRM:

MTS Email to Customer screenshot #1 — MTS Email to Customer — Interface Walkthrough & Key Feature Preview 1

MTS Email to Customer screenshot #2 — MTS Email to Customer — Interface Walkthrough & Key Feature Preview 2

MTS Email to Customer screenshot #3 — MTS Email to Customer — Interface Walkthrough & Key Feature Preview 3

Feature Breakdown for MTS Email to Customer

Explore the core functionality, productivity tools, and administrative capabilities included with this plugin.

Intelligent Field Mapping

Extract values from email subject, body, or headers and map them to CRM fields.

Duplicate Prevention Engine

Checks existing Contacts/Leads by email and updates existing records instead of duplicating.

Auto-Assignment Rules

Assign captured records to specific users or round-robin sales queues.

Auto-Response Confirmation

Send automatic branded email confirmations back to the prospect.

MTS Email to Customer - Documentation & Setup Guide

1. Prerequisites & System Requirements

CRM Compatibility: SuiteCRM 7.10 - 7.14 and SuiteCRM 8.0 - 8.7+
PHP Version: PHP 7.4, 8.0, 8.1, 8.2, or 8.3
Database: MySQL 5.7+ / MariaDB 10.3+
Admin Privileges: Full SuiteCRM Administrator account required for installation.

2. Installation via Module Loader

Download the installation package (mts-email-2-customer.zip) from your Mien Trung Soft account.
Log in to your SuiteCRM dashboard as an Administrator.
Navigate to Admin > Module Loader.
Under Upload Installation Package, click Choose File and select mts-email-2-customer.zip.
Click Upload.
Once uploaded, locate the module in the list and click Install.
Review and accept the license terms, then click Commit.
After installation completes, navigate to Admin > Repair and run Quick Repair and Rebuild.

3. Configuration & Administration

Go to Admin > MTS Email to Customer. Connect your inbound email mailbox and set up parsing rules and field mappings. Configure user role permissions under Admin > Role Management if you wish to restrict module access to specific teams or security groups.

4. Troubleshooting & Support

Assets not loading? Run Quick Repair and Rebuild and clear your browser cache (Ctrl+F5 or Cmd+Shift+R).
Permission issues? Ensure correct file permissions on your SuiteCRM server (chmod -R 755 custom/ modules/).
Need technical assistance? Contact our dedicated support team via your Mien Trung Soft portal or email us with your CRM error logs.

v3.2.0Full compatibility optimization for SuiteCRM 8.7+ and PHP 8.2/8.3 runtime environments.

v3.0.0Major architecture refactor, enhanced security checks, and improved asynchronous performance.

v2.5.0Added advanced filtering options, bug fixes, and improved multi-language support.

v1.0.0Initial commercial stable release.

Is MTS Email to Customer compatible with SuiteCRM 7 and 8?

Yes, MTS Email to Customer is thoroughly tested and optimized for SuiteCRM 7 and 8 across both Apache and Nginx web server environments.

Does this plugin modify core SuiteCRM files?

No. All Mien Trung Soft plugins are 100% upgrade-safe. They reside strictly in custom directories and use standard extension points, so your changes will survive future SuiteCRM version updates.

Can I install this on development or staging instances?

Yes. Every license includes authorization for one production instance plus unlimited local, development, and staging test servers.

What is included with technical support?

All licenses include access to product updates, bug fixes, version compatibility patches, and direct email assistance from our senior SuiteCRM developers.

How do I receive plugin updates?

When a new version is released, you can download the update package from your Mien Trung Soft account dashboard and upgrade seamlessly through Module Loader without losing your settings.

How to buy

Request this plugin

We don't run automated checkout yet — every order goes through a short form so we can confirm your SuiteCRM version, license type, and send a secure payment link.

Email: anhnhatuit@gmail.com

WhatsApp: +84 97 313 1884

Response time: under 24 hours