MTS SuiteCRM Comment

MTS SuiteCRM Comment

✓ By Mien Trung Soft · Official MTS plugin
MOD-023 · SuiteCRM 7 & SuiteCRM 8
Unlimited Users
Standard License
Save 15%
$424 one-time
Store list: $499
15% Direct Discount applied automatically
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Overview
Features
Documentation
Changelog
FAQ

Modern Internal Discussion Threads, File Attachments & @Mentions for Any Record

Replace clunky Note records with a sleek, real-time social discussion subpanel on Accounts, Leads, Opportunities, and Cases.

Why Choose MTS SuiteCRM Comment?

  • Fast, collaborative internal discussions right where the work happens.
  • Tag team members with @mentions to trigger instant notification alerts.
  • Drag-and-drop file and image attachments with inline image preview.
  • Rich text formatting support (bold, italic, bullet lists, code snippets).

Key Capabilities & Features

  • Sleek Chat-Style Subpanel: Clean, conversational thread UI integrated seamlessly into any CRM module.
  • @Mention User Tagging: Type @ followed by user name to send high-priority notifications.
  • Drag-and-Drop Attachments: Attach documents, PDFs, and screenshots with instant thumbnail previews.
  • Privacy & Visibility Controls: Set comments as Internal Only or Public per organization policy.

Popular Business Use Cases

  • Sales teams coordinating deal strategy directly in the Opportunity comment thread.
  • Support reps passing internal troubleshooting notes on Customer Cases.
  • Attaching signed contracts and mockup images directly in record conversations.

Enterprise Grade & Upgrade-Safe: Built strictly following SuiteCRM architecture standards. All modifications are stored safely in upgrade-resistant directories, ensuring smooth transitions across CRM version updates.

📸 Visual Walkthrough & Interface Preview

Take a visual tour of MTS SuiteCRM Comment features, intuitive layouts, and configuration options inside SuiteCRM:

MTS SuiteCRM Comment screenshot #1
MTS SuiteCRM Comment — Interface Walkthrough & Key Feature Preview 1
MTS SuiteCRM Comment screenshot #2
MTS SuiteCRM Comment — Interface Walkthrough & Key Feature Preview 2
MTS SuiteCRM Comment screenshot #3
MTS SuiteCRM Comment — Interface Walkthrough & Key Feature Preview 3

Feature Breakdown for MTS SuiteCRM Comment

Explore the core functionality, productivity tools, and administrative capabilities included with this plugin.

Sleek Chat-Style Subpanel

Clean, conversational thread UI integrated seamlessly into any CRM module.

@Mention User Tagging

Type @ followed by user name to send high-priority notifications.

Drag-and-Drop Attachments

Attach documents, PDFs, and screenshots with instant thumbnail previews.

Privacy & Visibility Controls

Set comments as Internal Only or Public per organization policy.

MTS SuiteCRM Comment - Documentation & Setup Guide

1. Prerequisites & System Requirements

  • CRM Compatibility: SuiteCRM 7.10 - 7.14 and SuiteCRM 8.0 - 8.7+
  • PHP Version: PHP 7.4, 8.0, 8.1, 8.2, or 8.3
  • Database: MySQL 5.7+ / MariaDB 10.3+
  • Admin Privileges: Full SuiteCRM Administrator account required for installation.

2. Installation via Module Loader

  1. Download the installation package (mts-comment.zip) from your Mien Trung Soft account.
  2. Log in to your SuiteCRM dashboard as an Administrator.
  3. Navigate to Admin > Module Loader.
  4. Under Upload Installation Package, click Choose File and select mts-comment.zip.
  5. Click Upload.
  6. Once uploaded, locate the module in the list and click Install.
  7. Review and accept the license terms, then click Commit.
  8. After installation completes, navigate to Admin > Repair and run Quick Repair and Rebuild.

3. Configuration & Administration

Navigate to Admin > MTS Comment Settings to enable comment threads on specific modules and configure email notification templates. Configure user role permissions under Admin > Role Management if you wish to restrict module access to specific teams or security groups.

4. Troubleshooting & Support

  • Assets not loading? Run Quick Repair and Rebuild and clear your browser cache (Ctrl+F5 or Cmd+Shift+R).
  • Permission issues? Ensure correct file permissions on your SuiteCRM server (chmod -R 755 custom/ modules/).
  • Need technical assistance? Contact our dedicated support team via your Mien Trung Soft portal or email us with your CRM error logs.
v3.2.0Full compatibility optimization for SuiteCRM 8.7+ and PHP 8.2/8.3 runtime environments.
v3.0.0Major architecture refactor, enhanced security checks, and improved asynchronous performance.
v2.5.0Added advanced filtering options, bug fixes, and improved multi-language support.
v1.0.0Initial commercial stable release.

Is MTS SuiteCRM Comment compatible with SuiteCRM 7 and 8?

Yes, MTS SuiteCRM Comment is thoroughly tested and optimized for SuiteCRM 7 and 8 across both Apache and Nginx web server environments.

Does this plugin modify core SuiteCRM files?

No. All Mien Trung Soft plugins are 100% upgrade-safe. They reside strictly in custom directories and use standard extension points, so your changes will survive future SuiteCRM version updates.

Can I install this on development or staging instances?

Yes. Every license includes authorization for one production instance plus unlimited local, development, and staging test servers.

What is included with technical support?

All licenses include access to product updates, bug fixes, version compatibility patches, and direct email assistance from our senior SuiteCRM developers.

How do I receive plugin updates?

When a new version is released, you can download the update package from your Mien Trung Soft account dashboard and upgrade seamlessly through Module Loader without losing your settings.
How to buy

Request this plugin

We don't run automated checkout yet — every order goes through a short form so we can confirm your SuiteCRM version, license type, and send a secure payment link.

Email: anhnhatuit@gmail.com
WhatsApp: +84 97 313 1884
Response time: under 24 hours
We'll reply by email or WhatsApp with pricing and a secure payment link.