MTS Notification
Real-Time Desktop Push & In-App Alerts for SuiteCRM Assignment and Updates
Never miss a hot lead or high-priority case with instant browser push notifications and header alert badges.
Why Choose MTS Notification?
- Instant notification popups when a record is assigned or modified.
- Reduces email clutter while boosting team response speed.
- Native browser push alerts notify users even when SuiteCRM is in a background tab.
- Full audio and visual alert customization per user or role.
Key Capabilities & Features
- Browser Push Notifications: Receive instant desktop popups even when working in other applications.
- Top Navigation Notification Center: Interactive bell icon displaying recent unread alerts with 1-click access.
- Granular Event Triggers: Configure alerts for record assignment, status changes, date reminders, or mentions.
- Per-User Notification Preferences: Allow users to choose between sound alerts, popups, or digest feeds.
Popular Business Use Cases
- Inbound sales reps receiving instant alerts when new web leads are assigned.
- Support engineers alerted immediately upon case escalation.
- Project managers notified when critical task deadlines are updated.
Enterprise Grade & Upgrade-Safe: Built strictly following SuiteCRM architecture standards. All modifications are stored safely in upgrade-resistant directories, ensuring smooth transitions across CRM version updates.
📸 Visual Walkthrough & Interface Preview
Take a visual tour of MTS Notification features, intuitive layouts, and configuration options inside SuiteCRM:
Feature Breakdown for MTS Notification
Explore the core functionality, productivity tools, and administrative capabilities included with this plugin.
Browser Push Notifications
Receive instant desktop popups even when working in other applications.
Top Navigation Notification Center
Interactive bell icon displaying recent unread alerts with 1-click access.
Granular Event Triggers
Configure alerts for record assignment, status changes, date reminders, or mentions.
Per-User Notification Preferences
Allow users to choose between sound alerts, popups, or digest feeds.
MTS Notification - Documentation & Setup Guide
1. Prerequisites & System Requirements
- CRM Compatibility: SuiteCRM 7.10 - 7.14 and SuiteCRM 8.0 - 8.7+
- PHP Version: PHP 7.4, 8.0, 8.1, 8.2, or 8.3
- Database: MySQL 5.7+ / MariaDB 10.3+
- Admin Privileges: Full SuiteCRM Administrator account required for installation.
2. Installation via Module Loader
- Download the installation package (
mts-notification.zip) from your Mien Trung Soft account. - Log in to your SuiteCRM dashboard as an Administrator.
- Navigate to Admin > Module Loader.
- Under Upload Installation Package, click Choose File and select
mts-notification.zip. - Click Upload.
- Once uploaded, locate the module in the list and click Install.
- Review and accept the license terms, then click Commit.
- After installation completes, navigate to Admin > Repair and run Quick Repair and Rebuild.
3. Configuration & Administration
Go to Admin > MTS Notification Settings. Configure global trigger modules, notification poll intervals, and sound presets.
Configure user role permissions under Admin > Role Management if you wish to restrict module access to specific teams or security groups.
4. Troubleshooting & Support
- Assets not loading? Run Quick Repair and Rebuild and clear your browser cache (Ctrl+F5 or Cmd+Shift+R).
- Permission issues? Ensure correct file permissions on your SuiteCRM server (
chmod -R 755 custom/ modules/). - Need technical assistance? Contact our dedicated support team via your Mien Trung Soft portal or email us with your CRM error logs.
Is MTS Notification compatible with SuiteCRM 7 and 8?
Does this plugin modify core SuiteCRM files?
Can I install this on development or staging instances?
What is included with technical support?
How do I receive plugin updates?
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